Granite Shield Permanent Lifetime Sealer: Granite Shield - Customer reaction to the sealing process

Tuesday, September 8, 2009

Granite Shield - Customer reaction to the sealing process

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Mercy Jantz says:

"I use to be a Regional Manager for Innovative Stone LLC. Prior to my resignation in 2009, my territory spanned Philly, Pennsylvania to Kitty Hawk, North Carolina and contained 83 Home Depot stores and almost a dozen ICF (Innovative Certified Fabricators), Everlife and national program fabrication facilities, Innovative Stone LLC. is the national provider of Permashield which is currently used to treat Stonemark, The Home Depot's branded natural stone product and also Everlife, Innovative Stone's own national brand. Cosentino, DuPont and Artisan are also national competitors, marketing their claims of superiority of performance for their pre-treated granites backed by a 15 year warranty.

Throughout my career I have become intimately acquainted with most national pre-treated products and have come to my personal conclusion that Granite Shield offers a unique set of benefits to the end-user that other programs cannot provide. One of the benefits is that Granite Shield does not narrow a client's selection of stones to a pre-determined color pallet of just 30 to 50 stones in a polished granite category. Granite Shield allows for the highest level of protection on any color available in the industry and the performance of that protection is absolutely the strongest benefit beyond and question.

With Granite Shield, I was most impressed that spills do not need to be wiped up immediately, the product has a less than 1% failure rate and the "lifetime" coverage is not limited to a pre-determined service life that qualifies as lifetime. With Granite Shield "lifetime" refers to the actual service life of the stone surface. Also, there is no required maintenance, the product does not require re-application at any time and the use of ammonia glass cleaners and bleach based household cleansers all prove acceptable products for cleaning. These are just a few of the major differences I found with Granite Shield compared to even the best national products which, in my opinion, do not even begin to provide these benefits or performance longevity.

The comparison is so simple... anyone inclined to protect their investment with a pre-treated product need not do a thing but go to every manufacture's website and print a copy of that product's warranty, then compare the contents to the warranty provided with Granite Shield. The difference becomes blatantly evident from even the first line. The other national brands offer a 15 year term of coverage defined by their own words as "limited".

I've always felt the warranties should NOT be marketing tools used to sell a product, but then offer no protection in the event that coverage is needed. A warranty should be a declaration providing a guarantee of product performance that can be expected by the customer and offering the coverage needed to deliver that performance in the event of an unexpected failure.

My research has led me to a personal conclusion that Granite Shield is the only national level product on the market providing that guarantee of performance while fully minimizing the end-user's responsibility to provide and maintain maximum performance and coverage. Granite Shield is revolutionizing the industry and are quickly becoming the "new stand" in treated surfaces.

The best way I have articulated this in the past is by stating, "Yesterday (these other) companies set the bar with a record breaking high jump by introducing their pre-treated programs, but today, Granite Shield has landed on the moon!"

Thank You,
Mercy Jantz
Granite Shield of Delaware
Granite Shield Distributor Delaware

Granite Shield Permanent Lifetime Sealer

Tuesday, September 8, 2009

Granite Shield - Customer reaction to the sealing process

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Mercy Jantz says:

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